At Dalvey, your satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help.
Returns
- Items can be returned within 7 days of purchase.
- Products must be unused, in their original condition, and in the original packaging.
- Proof of purchase, such as an order confirmation or receipt, is required.
Non-Returnable Items
Certain items, including perishable goods, custom products, and final sale items, are not eligible for return.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method within 7–10 business days.
Exchanges
We replace items only if they are defective or damaged. For exchanges, please contact our support team.
How to Initiate a Return
Email us at customercare@dalvey.co.in with your order details, reason for return, and photos (if applicable). Our team will guide you through the process.
For further assistance, contact us at customercare@dalvey.co.in or call (+91) 887 272 3786. Thank you for choosing Dalvey!